by Colleen Condon | Apr 18, 2021 | remote working, Uncategorized, change management, communication, team work
How to Keep Your Remote Team Happy and Productive. With the rise of remote work, business managers today must master an array of new skills while navigating new challenges. Especially if you and your team were thrown abruptly into the remote workforce due to public...
by Colleen Condon | Aug 4, 2020 | leadership, communication, professional development, FREE templates and resources
Covid19 has brought with it many challenges, and the road to recovery for many of us has not been easy. Although our clients are at different stages in their recovery, we are encouraged to see that development sessions are still being prioritised. With the changes...
by Admin | Mar 10, 2020 | communication, retention and engagement, Remote teams, virtual meetings and training
The drive to working remotely is real. Here is how organisations can manage the transition. According to a Feb. 25 notice from the Centres for Disease Control and Prevention (CDC), “Now is the time” for businesses to begin their preparation for the spread...
by Admin | Feb 28, 2020 | communication, Remote teams, leadership
Times are changing. The way you lead a remote team, means that you leadership style will need to adapt. Like it or not, the Coronavirus is changing the way we work. Today, more than ever, knowledge-based workers are being requested to work from home. Microsoft and...
by Admin | Jan 12, 2020 | communication, retention and engagement, Uncategorized, leadership
Saying Thank you matters. Manners help to build more effective relationships. Saying thank you goes a long way. By acknowledging efforts, help and opportunities of others, you create a positive impact. Manners matter. It’s free, it’s easy to do. It takes mere...
by Colleen Condon | Nov 1, 2019 | off the shelf training materials, communication, customer service
Customer service is arguably the most important thing for your business to get right. In this article, we will be focusing our attention on face to face interactions and customer service. When customers have a terrible customer service experience, they are often quick...
