Vision Boards. Useful for goal setting or new age ‘woo’?
Vision boards, Useful to solidify your goals or kindergarten stuff? Have you ever created a vision board? Isn't just a manual version of pintrest? The statistics on how many people follow through and accomplish their New Year's resolutions are rather grim. It’s time,...
Learning design considerations. What is the actual cost of developing materials in house?
What do you need to consider when designing and planning for a development program? Let’s be honest. Time is money. Not developing employees is even more costly in the longer term. Development of employees – increases productivity, engagement and retention, which are...
When customer service fails the customer. oh oh.
Customer service is arguably the most important thing for your business to get right. In this article, we will be focusing our attention on face to face interactions and customer service. When customers have a terrible customer service experience, they are often quick...
Why is your team ‘rockstars’ one moment, and pushing boundries the next? Welcome to Tuckman’s model of effective teams.
Understanding why sometimes your team are 'rockstars' and other times pushing boundaries and your buttons. Welcome to the Tuckman model of effective teams. In 1965, the US Navy engaged a a psychologist named Bruce Tuckman to develop a model that represented effective...
Engaging learners with the use of infographics
What are infographics? Infographics present information visually and succinctly. Infographics integrate design, writing, and analysis with the bulk of the information you want to convey. In an age of information overload, infographics are a compelling communication...
Purchasing ‘off the shelf’ or ready made training materials.
Ready made training materials You may decide to purchase off-the-shelf materials instead of designing them yourself. However, you most likely still want to customise them for your -organisation. This is where ready made, customisable training materials will meet your...
The importance of creating killer presentation skills
Killer presentation skills are key skill in business today. Developing killer presentation skills in the workplace is essential for improving communication and creating positive learning experiences. In this article, we'll explore effective presentation skills and...
Communication. The fine art of communicating with respect. | guest blog| Cameron Russell
Communicating with respect Having something to say and listening are two things that need to go together. I like to talk and listen to people, I do enjoy it, and it makes my world a better place. I feel connected to the people I meet, and very often I learn something...
Short on time, big on outcome and engagement. Lunch and learn sessions.
So, what is a lunch and learn? Lunch and learn sessions are sometimes referred to as learn-at-lunch, or “brown-bag” sessions due to the brown bags used to carry lunches. Most companies today use lunch and learn programs as an alternative to formal training and...
Promoting training ‘in house’. Targeted marketing is required.
Nailing jelly to a wall and increasing attendance at internal training. You do not have to be a fortune teller, to know, that data from your latest employee engagement survey will indicate that ongoing training and development is important to your employees. ...